ArticlesAdopt a system of appraisal
A professional salon would normally conduct a formal six monthly appraisal for all their team. The appraisal is a one to one mee ...
Home > Team > Help me give personal appraisals
An amateur or professional team?
A salon team should pride themselves on their professional conduct. As a member of the team it is imperative that everyone embra ...
Home > Team > Help me run my team professionally
Conducting exit interviews
Some 75% of all leavers depart within the first six months of employment. This gives an indication that current procedures inclu ...
Home > Team > Help me deal with discipline & termination
Conducting the interview
Here are some helpful suggestions how on to conduct interviews:
Hold all calls
Don't allow interruptions, this conveys the wro ...
Home > Team > Help me recruit the best people
Contributing ideas
An important component in creating a happy productive team and working environment is to never underestimate how important it is ...
Home > Team > Help me run my team professionally
Day to day salon maintenance
Day-to-day maintenance
The day-to-day maintenance of the salon should be the responsibility of everyone. There will constantly ...
Home > Team > Help me run my team professionally
Discipline & warning procedure
The legal requirements for discipline, warning procedures and termination vary from country to country and the advice and letter ...
Home > Team > Help me deal with discipline & termination
Don’t forget to schedule your goals
"Vision without action is a daydream. Action without vision is a nightmare." (Japanese proverb)
You may feel you've achieved yo ...
Home > Management > Help me organise my salon
Emergency procedures
As a business owner and employer of people you have a moral and legal responsibility to do all in your power to ensure the care ...
Home > Team > Help me practice health & safety
Evaluating candidates
Assessment Evaluation
The essential points to incorporate into a fair and consistent evaluation are:
Having clear, measurabl ...
Home > Team > Help me recruit the best people
Example retail incentives
Provide clear, achievable targets and timings so that staff knows what is expected of the
Use an incentive promotion to ...
Home > Marketing > step 4 - help me sell more products
First aid kit in your salon
In some countries you are legally required to carry specific items in a first aid cabinet, always ensure you are familiar and co ...
Home > Team > Help me practice health & safety
Health and safety in hairdressing
Health and safety in hairdressing salons
Health and safety regulations are concerned with protecting the health and safety of p ...
Home > Team > Help me practice health & safety
How do I build the right team?
Building a great team is a never-ending process and it starts with you, your vision, your leadership and your managerial skills. ...
Home > Management > Help me develop a business plan
How to avoid dermatitis
Nearly three-quarters of hairdressers have suffered from dermatitis at some point in their career, and with hairdressers 17 time ...
Home > Team > Help me practice health & safety
In-salon training
Successful salon's are committed to their training systems and take the training of the team very seriously.
Developing a train ...
Home > Team > Help me develop a training programme
Incentivise teamwork
Increasing the number of clients is one of the fundamental steps to business growth and is the responsibility of everyone not ...
Home > Marketing > step 3 - help me increase appointments
Increase the frequency of client visits
In today's typical salon the average client is on a cycle of anywhere between five and nine weeks between salon visits.
Let's a ...
Home > Marketing > step 3 - help me increase appointments
Induction
The induction system is an introduction into everything that goes on in the salon and as such will need to be supplemented with ...
Home > Team > Help me recruit the best people
Informing successful applicants
The decision
Reaching a decision about whom to offer a position to is influenced by a variety of factors including the initial ...
Home > Team > Help me recruit the best people
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