ArticlesAction Plan for Waste Minimisation
Waste minimisation is the process and the policy of reducing the amount of waste produced by a person or a society. It is part o ...
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Air Extraction Guidelines
The amount of air extracted per hour is normally measured in cubic metres and provided within the fan manufacturers‘ technical s ...
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Already have an idea for a salon concept?
No doubt you have already been thinking for a while about having your own salon and have already come up with several concrete i ...
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Client consultations
Every client should be given a consultation prior to being taken to the backwash. The consultation is the opportunity to start ...
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Communication with clients
Pride yourself on professional communication with all your clients. Remember you cannot not communicate!
With verbal face-to ...
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Contributing ideas
An important component in creating a happy productive team and working environment is to never underestimate how important it is ...
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Create a retail environment
Research shows that up to 1/3 of shoppers decide NOT to buy a product due to frustration and confusion when faced with cluttered ...
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Create a Spa Environment
A salon may already be 'premium', however the aim is to create a true premium spa environment. In addition to providing spa serv ...
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Customer service
The hairdressing industry is very competitive. Our clients are the people who indirectly pay our wages and our ability to keep t ...
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Day to day salon maintenance
Day-to-day maintenance
The day-to-day maintenance of the salon should be the responsibility of everyone. There will constantly ...
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Definition of Salon Styling
By definition, salon styling has to be different to home styling in order to ensure a regular clientele. Salon styling is client ...
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Design a Salon-Spa
Whilst premium may be considered separate to spa, the very definition of spa is premium. Whilst an existing salon may already ha ...
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Equip your salon
Be aware of the jobs and costs you will need to facilitate at the outset:
Is there any rebuilding/installation work that need ...
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Handling client complaints
We strive to make every client a happy client. However for a range of reasons there will inevitably be occasions where we fail t ...
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Health & safety assessments
In conducting an assessment, here is a guideline to the actions you will need to take:
Assess all possible environmental risk ...
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Health and safety in hairdressing
Health and safety in hairdressing salons
Health and safety regulations are concerned with protecting the health and safety of p ...
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How to avoid dermatitis
Nearly three-quarters of hairdressers have suffered from dermatitis at some point in their career, and with hairdressers 17 time ...
Home > Team > Help me practice health & safety
How to Build a Green Business
In an age of environmental problems, global warming, and "green is good" messages in the media, sustainability has become popula ...
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In-salon training
Successful salon's are committed to their training systems and take the training of the team very seriously.
Developing a train ...
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Induction
The induction system is an introduction into everything that goes on in the salon and as such will need to be supplemented with ...
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