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For sectioning hair during cutting, colouring, forming and blow-drying. Available In many different shapes, materials and sizes. ...
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Combs
For combing, detangling, cutting, sectioning and backcombing of all hair types and hair lengths. Combs are available in many dif ...
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Communication with clients
Pride yourself on professional communication with all your clients. Remember you cannot not communicate!
With verbal face-to ...
Home > Clients > Help me understand my clients' needs
Handling client complaints
We strive to make every client a happy client. However for a range of reasons there will inevitably be occasions where we fail t ...
Home > Clients > Help me understand my clients' needs
Head and Face Shape
A good stylist will take into account the shape of the head from all angles as well as more specific features, for example asymm ...
Home > Client analysis > Care
Head, Face and Neck Shapes
Anatomy refers to our body shape as well as face shape. It goes without saying that these two elements affect the way we look an ...
Home > Client analysis > Finish
How to encourage regular visits
The key to increasing the frequency of visits is rebooking your client's next appointment before they leave the salon and having ...
Home > Clients > Help me increase the frequency of client visits
In-salon training
Successful salon's are committed to their training systems and take the training of the team very seriously.
Developing a train ...
Home > Team > Help me develop a training programme
Make a recommendation
Statistics show that 36% get a recommendation, but only every now and then.** Only 9% of all salon visitors regularly get a reco ...
Home > Marketing > step 4 - help me sell more products
Professional tools
Developing a policy on salon tools there provision and maintenance is important and will be influenced by a variety of factors i ...
Home > Team > Help me run my team professionally
Scissors
For cutting, slicing, pointing and thinning all hair types, scissors are available in many different shapes, materials and sizes ...
Home > Tools > Finish
Step-by-Step Hair Techniques
Step-by-step images from the latest Essential Looks Collection, plus Basic Skills Cutting, Colouring ... Testing technical knowledge & skills
Preparation for assessment
Select judges within your team for their ability to add value to the selection decision, they should ...
Home > Team > Help me recruit the best people
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