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Adopt a system of appraisal

A professional salon would normally conduct a formal six monthly appraisal for all their team. The appraisal is a one to one mee ...

Choosing a broker

Most salon owners prefer to use an insurance broker for general and commercial insurance. An insurance broker will help identify ...

Conducting exit interviews

Some 75% of all leavers depart within the first six months of employment. This gives an indication that current procedures inclu ...

Discipline & warning procedure

The legal requirements for discipline, warning procedures and termination vary from country to country and the advice and letter ...

Finding the right place

In looking for your ideal salon premises, you should consider options that help you operate effectively without excessive costs. ...

General introduction to legal business structures

To put your salon business on a proper footing you need to make sure that it has the right legal structure. It's worth thinking ...

Health & safety assessments

In conducting an assessment, here is a guideline to the actions you will need to take: Assess all possible environmental risk ...

How do I build the right team?

Building a great team is a never-ending process and it starts with you, your vision, your leadership and your managerial skills. ...

Internal grievance procedures

It is human nature and inevitable that from time to time challengers will arise where we are presented with issues that may leav ...

Internal or external resources

The methods of the acquisition can be internal (organisational actions) or external (job market). Possibilities for internal re ...

Key health & safety rules

Depending on the country you live in you are responsible for the health and safety of, and have a duty of care for, everyone aff ...

Leasing premises

Leasing Leases typically have agreements of between three to 25 years and can offer long-term stability. However, lease lengths ...

Liability Insurance: How it works

As a salon owner, you have a legal responsibility towards your employees, customers and the public. You could be held legally l ...

Lunch breaks

Every salon should have a documented policy that outlines the expectations in regards tea/coffee and lunch breaks. Ensure that y ...

Managing health & safety in your salon

One of the most important laws which hairdressers must abide by relates to hair dyes and shampoos, some of which can be hazardou ...

Overview of legal structures

Sole trader The advantages of being a sole trader include independence, ease of set up and running and the fact that all the pr ...

Paying Tax: Outlining the basics

Tax for the self-employed Self-employed people pay tax on their business profits, not on what they pay themselves. Profit equal ...

Performance related pay

Performance related pay is meant to directly correlate efficiency/productivity and wage level and is typically based on a percen ...

Protecting your business and your domain name

Your salon reputation is tied up with its name so you don't want somebody else trading on it. If the name of your salon is dist ...

Recruitment strategy

Building your ‘salon value' is core to the success of your day-to-day business. Now you should apply the same principles to recr ...

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